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Operations Manager 1

Overview:
The Operations Manager I position provides support to home delivery services for a designated market region.
Position is responsible for managing daily operations of motor carriers.
In addition, Operations Manager maintains positive and ongoing relationship with external customer and is responsible for generating positive customer satisfaction.
Job Duties:
Manage contracted driver scheduling, and maintain positive relationship with motor carriers.
Identify problem areas and offer solutions to improve operational efficiencies of designated market.
Oversee timely and accurate contractor settlements.
Resolve property and merchandise claims quickly and fairly for all parties involved.
Recruitment and retention of motor carriersTracking and administration of any incentive programs to create excitement.
Act as liaison between client, motor carriers, customers and XPO Logistics.
Operate the business within budget guidelines.
P&L Responsibility.
Qualifications/ Requirements:
4 Year degree or equivalent work experience.
Excellent written/ verbal communication skills.
Must be willing to work flexible schedule.
Computer proficiency2 years logistics management experience.
Excellent interpersonal skills, and problem solving abilityKnowledge of DOT regulations a plus.
Previous P&L experiencePrevious supervisory experience.
XPO Logistics is an Equal Opportunity EmployerAll candidates are subject to a background and drug screeningResponsibilities:
Job Duties:
Manage contracted driver scheduling, and maintain positive relationship with motor carriers.
Identify problem areas and offer solutions to improve operational efficiencies of designated market.
Oversee timely and accurate contractor settlements.
Resolve property and merchandise claims quickly and fairly for all parties involved.
Recruitment and retention of motor carriersTracking and administration of any incentive programs to create excitement.
Act as liaison between client, motor carriers, customers and XPO Logistics.
Operate the business within budget guidelines.
P&L Responsibility.
Qualifications:
Qualifications/ Requirements:
4 Year degree or equivalent work experience.
Excellent written/ verbal communication skills.
Must be willing to work flexible schedule.
Computer proficiency2 years logistics management experience.
Excellent interpersonal skills, and problem solving abilityKnowledge of DOT regulations a plus.
Previous P&L experiencePrevious supervisory experience.
XPO Logistics is an Equal Opportunity EmployerAll candidates are subject to a background and drug screening

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